Please review the following information before buying!
READY TO ASSEMBLE CABINETS (RTA)
Are less expensive- yet all wood & of the highest quality.
You are basically paying for the materials only, much less labor costs. Unassembled cabinets ship cheaper and safer! Less chance of damages because they are packaged better and more securely. Hinges and drawers don't get loose during shipping.
All assembly parts are included, most with assembly instructions - also available online. All cabinets assemble with cam locks -see individual style pages for exact specifications on assembly.
ALL WOOD CABINETS
The following is a brief recap of some of the characteristics of the wood and finishes on the cabinets that you are about to purchase. Please read them carefully. If some of these characteristics
concern you please ask questions now. We bring theses characteristics to your attention so you will realize that we will not be held responsible for theses variation in your cabinets.
Wood and color variation:
Wood is a product of nature and since no two trees are alike cabinets may vary in color texture and grain. Wood characteristics naturally occurring such as variations in color train, mineral streaks, pinholes and knots are not considered defects . Color variations in cabinets are also a natural occurrence due to the species, age , character of the cabinets and exposure to UV light and sunlight. For these reasons new and/or replacement cabinets may not match display samples and /or existing cabinets. Such variations and changes are not considered defects.
A glazed finish by character is an uneven finish. Some edges and profiles will have a heavier hang up than others and glazing may vary from cabinet to cabinet, door to door, and item to item. This may result in an overall color variation This may result in overall color variations but is not considered a defect.
Wood by nature will undergo expansion and contraction movementís year and year as it com-pensates and adjust to the ever changing atmospheric humidity and temperature conditions. Additionally, birch and maple are non porous, smooth grained woods. As such, finish stress lines may become visible on painted cabinets especially at the joints. Any such occur-rences are not considered a defect.
For aesthetic and best function considerations, the furniture and cabinet industries have made veneer on composite panel substrate a standard method of construction for some raised panel-in-frame doors. (Most frequently in the painted finishes.) It will be noted where applicable, that certain doors/panels only will be constructed this way, the rest of the cabinets are all wood and plywood as described.
Manufacturing defects: If a defect does occur within the terms and conditions of this warranty such defective parts will be repaired or replaced by us at our sole discretion. We will provide or pay for the cost of removal of the defective product, transportation of defective, repaired or replaced product . If the defective item has been discontin-ued or is not available at the time, we reserve the right to replace the item with the most similar item available to them at the time.
When you place your order, we will:
Check for the BEST shipping rate for you
Send you an updated invoice from a real salesperson to be OK'd by YOU, before we charge your credit card or do anything else.
We wil let you know immediately if there are any items temporarily out of stock and give you the options to order alternate items that are in stock or let you know the date that we will have new stock to fulfill your order.
If there is another size/sizes or layout you can use, let us know and we will update your order to ship immediately. Or we can ship the in stock items now and backordered items as they arrive, or hold the entire order until it can ship complete. We will not charge your credit card until you have told us how you wish to handle a backorder situation.
We do have to receive payment in order to hold items for you. For example, if you wish to wait for out of stock items that will be available in a few weeks, and have your order shipped in full at that time, payment must be recieved in order to hold stock for you.
We will ship as soon as possible however you decide.
Always call or email for a personalized shipping quote- we can sometimes ship for less than the quote that the shopping cart puts in automatically! We will ship your cabinets right to your door. In stock cabinets will ship out within 2-4 days of receiving your cleared payment!
Let us know if you need lift gate delivery (there is a fee, $89 for this service and it must be ordered in advance) the lift gate truck will lower your whole pallet off the truck if you do not have help unloading on delivery.
The shipping company will call to arrange delivery, be sure we have a contact phone number for you.
You can also have your kitchen cabinets delivered to a local shipping terminal for reduced shipping costs and more convenience.
All cabinets leave the warehouse in perfect condition, packed securely on pallets for shipping.
If you notice any damages to your shipment when it arrives, you MUST notate this on the Bill of Lading, which is the shipping document you will sign when receiving.
Then if upon inspection of cabinets, you find damaged items that need replaced, we must file a claim with the shipping company. Please call us immediately if there is any question about the condition of your shipment when it arrives.
The quicker we know about it, the quicker we can get it fixed for you.
Any defective items will be replaced immediately. Let us know immediately! If you damage an item accidentally, let us know that ASAP also, we will replace for you at a minimal cost.
We have tried to place accurate and detailed descriptions of everything we sell in our catalogs, including pictures, exact measurements and lots of other important information so you will know exactly what you are ordering.
Remember- our cabinets are a natural wood product, slight color variations can be expected because of wood graining and patterns, adding to the beauty of fine wood.
We also encourage you to order finish samples, door samples or a sample cabinet to see the color and quality first hand.
We also encourage you to ask lots of questions and make it easy to contact us before making a purchase. We are proud of our all wood cabinets and want you to be proud of your kitchen when it is complete.
If you are unsatisfied with your purchase upon receipt, again, let us know right away to see how we can help. If you must return an item, let us know and we will refund your purchase, minus a standard 20% restocking fee. You will also be responsible for return shipping charges.
We can handle all the shipping arrangements and use our shipper so that you will receive the same discounted rates that we have.
We love to help people make their Dream Kitchens come true while saving money and completing an enjoyable project that they can be proud of for years to come!
Perfect combination of high Quality and low price, in the #1 home improvement project that will increase the value of your home and make it a better place to live!
Your success- is our success!
Our Contact Information
Sales-Customer Service Hours
Monday - Friday 9:00 am to 6:00 pm (US-Central Time Zone) Saturday - 9:00 am to 12:00 Sunday- Church
Toll Free in the U.S. 1-877-839-2227 1-877-8EZ-CABS